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Shipping & Returns

NottieDotti.com understands that our customers’ privacy are of the utmost importance. We do absolutely everything humanly possible to make sure there is discretion and privacy throughout the ordering process from the moment you enter your personal details, until the parcel has arrived.

You won’t be able to feel the ‘phallic’ contents of the ‘package’ when it arrives we promise. It is also untraceable meaning if someone Googles the return address there is absolutely no association with NottieDotti.com.

To Hotels and Serviced Apartments:

Please leave your room number, contact number and first name and the parcel will be left at the front desk.

The rest:

Delivery Type  Delivery Price  Delivery Time
Singpost Free for orders over SGD88

For orders less than SGD88, add $3.50

3-5 business days
Ta-Q-Bin Free for orders over SGD98

For orders less than SGD98, add $8

Next Day
Express Delivery Free for orders over SGD150 same day between 12pm to 11pm if ordered by 2pm
VIP Delivery Free for orders over SGD250 3 hours

Shopping with NottieDotti.com has been fine tuned so you can relax and ponder over whichever pleasure product you please. If your purchase is over SGD88 we will deliver it to you for FREE in Singapore!

NottieDotti.com uses Singpost for this free (total orders above $88) local delivery. It takes approximately between 3-5 working days for SingPost delivery.  We will forward an image of a “Certificate of Posting”, which will be the proof of delivery.  NottieDotti.com is not and will not be responsible for delayed and lost mails during delivery by SingPost.  The proof of delivery is final. Hence, registered mail (add $3.50) is recommended as tracking no. will be provided. Orders placed before 1pm Monday-Friday are dispatched on the same day. Orders placed Saturday-Sunday will be dispatched on Monday.

 

Self-collection in Singapore

Type  Delivery Price  Location
Cash On Delivery Free for orders over SGD50

For orders less than SGD50, add $5

Bras Basah MRT station
Ta-Q-Bin Branch Free for orders over SGD98

For orders less than SGD98, add $8

B2 of Takashimaya
PopStation Free for orders over SGD88

For orders less than SGD88, add $8

Indicate the location under

Click here for the PopStation location.

 

Return Policy

Because of the intimate nature of the items we sell, we are unable to return or exchange products unless defective. This is for the health, safety and peace of mind of our customers. All defective items must be returned within 7 days of date of purchase for a credit, exchange, or replacement.

Any item that is designed to come into contact with any body part or fluid is non-returnable.

This includes, but is not limited to:

  • vibrators and dildos
  • anal toys, beads and plugs
  • gags and ropes
  • lingerie and men’s wear
  • cock and ball devices, cock rings and cock sleeves

Lubes, massage oils, condoms, and body paints are also not returnable.

If an item is found to be defective on arrival, please contact us with your order number and let us know the issue. Once your RMA (Return Merchandise Authorisation) has been approved, you can mail the items back to us with tracking number (you are responsible for the shipping cost back to us). Any item returned must have ALL original parts and packaging, batteries if applicable, cords, controls, blank warranty cards, instructions etc. Once we have received the defective item and examined it, we will ship a new replacement to you free of charge.

Be sure to check the following before determining whether an item is faulty:

  • Use a NEW set of batteries to test the item
  •  Double-check the batteries are inserted correctly
  • Check for any corrosion evident on the battery terminals

For defective products that are caused by the user, we don’t provide exchange/refunds/returns.  Examples include but not limited to

  • rotational vibrator stopped rotating due to a small or unrelaxed vagina
  • Anal beads broken due to a small or unrelaxed butt hole

Can I cancel my order?

You can’t because your order is processed and shipped on the same day.

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